Legal
Privacy Policy
Last updated May 27, 2025
1. What We Collect
When you use Bend Buzz we may collect:
- Account information — name, email address, organization, phone number, and website when you create an organizer account.
- Event content — event titles, descriptions, dates, venues, photos, and ticket URLs you submit.
- Payment information — billing details for promoted listings, processed and stored by Stripe. We never store raw card numbers.
- Usage data — pages visited, browser type, and referring URLs, collected via standard server logs and analytics.
- Communications — messages you send us through the contact form or email.
2. How We Use Your Information
We use the information we collect to:
- Publish and promote your events on the Bend Buzz platform and newsletter.
- Send transactional emails (submission confirmations, review status, recurring event reminders).
- Process payments for promoted and featured listings.
- Respond to support requests and inquiries.
- Improve the Service and understand how people use it.
We do not sell your personal information to third parties.
3. Third-Party Services
We use the following third-party services which may process your data under their own privacy policies:
- Supabase — database and authentication hosting. Privacy policy →
- Stripe — payment processing. Privacy policy →
- Resend — transactional email delivery. Privacy policy →
- beehiiv — newsletter platform. Privacy policy →
- Vercel — hosting and edge network. Privacy policy →
4. Cookies
We use a small number of cookies required for authentication (session tokens managed by Supabase). We do not use advertising cookies or third-party tracking cookies.
5. Data Retention
We retain your account information for as long as your account is active. Event listings may remain visible after the event date for historical reference. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information via your profile page.
- Request deletion of your account and personal data.
- Opt out of non-transactional email communications.
To exercise any of these rights, contact us.
7. Children's Privacy
Bend Buzz is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version here with an updated date. Continued use of the Service after changes constitutes acceptance of the updated policy.
9. Contact
Questions or concerns about this policy? Contact us or email hello@bendbuzz.com.